inter303Frequently Asked Questions
Users of inter303 ask questions across several key areas: how to open and secure an account, how deposits and withdrawals work, which sports and games are available, and how their data is handled. This FAQ page answers the most common questions we receive from members in supported jurisdictions.
We've organised answers by topic so you can find what you need quickly. Each answer covers the essentials without marketing language — just practical information about how inter303 works. If your question isn't answered here, our support team is available to help. For detailed legal information, see our Terms & Conditions and Jurisdiction Notice
This page focuses on account setup, payments, games, and security. We update it regularly as new questions arise. If you need help with a specific transaction or account issue, contact our support team directly — they can access your account details and provide personalised assistance.
Topics covered on this page
- Account and registrationhow to start, KYC verification, password recovery
- Payments and transactionsdeposit and withdrawal via DANA, e-wallet, mobile banking, local payment, online payment, and bank transfer
- Games and marketsfootball betting, live-dealer tables, slots, and esports
- Security and account careaccount protection, data handling, and jurisdiction rules
Withdrawal requests are reviewed by our compliance team to ensure they comply with our terms and local law. The review typically takes several hours, depending on the time of day and the amount requested. Once approved, the funds are sent to your chosen payment method — DANA, e-wallet, mobile banking, local payment, online payment, or your bank account (e-wallet, mobile banking, local payment, online payment). The time it takes for the money to arrive in your account depends on your bank or payment provider, not inter303. We do not charge fees for withdrawals. If your request is declined, we will explain why and you can contact support for clarification.
No. Each person is allowed one account on inter303. If we discover that you have opened multiple accounts, we will close all of them and may forfeit any funds in those accounts. We use identity verification and device tracking to detect duplicate accounts. This rule applies to all users and is part of our terms of service. If you have forgotten your password or lost access to your account, contact our support team — they can help you recover it rather than opening a new one.
Payments and transactions
We at inter303 offer a welcome bonus to new members who complete account verification and make their first deposit. The offer is subject to terms and conditions, including minimum deposit amounts and wagering requirements. We do not publish exact bonus amounts on this page — instead, you will see the current offer when you log in to your account after verification. The offer is available to users in supported jurisdictions only. If you have questions about the terms of the offer, contact our support team or read the full terms on your account dashboard.
If a deposit does not complete, the money stays in your bank account or payment app — it does not reach inter303. Check your bank or payment provider (e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank) to confirm the transaction status. If the money was deducted but your inter303 account was not credited, contact our support team with your transaction reference number. We will investigate and credit your account if the payment was received. If a withdrawal does not arrive in your account after several days, contact support with your withdrawal request ID — we can check the status with your bank or payment provider.
Games and markets
We at inter303 offer betting on major football leagues and tournaments, including Liga 1 (Indonesia), Piala Indonesia, Piala AFF, Champions League, and Premier League. We also list markets on other sports such as MotoGP and badminton. In addition to sports betting, inter303 offers live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). The exact markets available depend on your jurisdiction and the current season. Check your account dashboard to see which markets are available to you.
Security and account care
We at inter303 protect your personal information using industry-standard encryption and secure data storage. Your password is hashed and never stored in plain text. Your identity documents (ID and proof of address) are encrypted and stored separately from your account details. We do not share your information with third parties except where required by law or to process your payments. We use two-factor authentication to protect your account from unauthorised access. For full details about how we collect, use, and protect your data, see our Privacy Policy
Our support team handles English and Indonesian. You can contact us via email or live chat in either language. Response times vary depending on the time of day and the volume of requests, but we aim to reply within a few hours during business hours. For urgent account issues (such as suspected unauthorised access), contact support immediately — we have a dedicated team available to help. You can also check our FAQ page for answers to common questions before contacting support.